Restaurants in Malaysia could be packed with people during peak hours, weekends or public holidays. Sometimes customers need to wait hours just to place their order. This happens when the crowd is bigger than the restaurants could handle. It is not a rare sight in our country.
But, when should we stand by this so-called phenomenon? We need to improve our restaurant’s ordering system so everyone could be happy. Here is a suggestion, a table ordering system for restaurants Malaysia!
What is Table Ordering System?
The table ordering systems let the customers order on their own through a device located on the table or through their own smartphones. This might seems complicated for those who are not tech-handy, but it is more simple than you think!
When customers arrive at the restaurant and sit at their table, they immediately have the access to the menu. There is no pressure for them to take their time as no waiter will be waiting to take their order. After placing their order, they could make the payment straight away or after they finish eating. How convenient this is!
Additional Table Ordering System Advantages
- Customers have more power in their dishes. Some customers wanted to have specific instructions on their orders. With the table ordering system, customers can key in the order according to their preferences. Customers can enjoy food in the restaurants easily because they know the preparation that has gone through.
- Not just that, the cook also could have to understand the instructions better. There are too many cases where they misinterpret the waiter’s handwriting. With a printed receipt or on a monitor in the kitchen, the cook can clearly see the specification. No more complaints from the customers!
- Restaurants could fully utilize their work in serving the customers. With ordering out of the way, the workers can focus more on the kitchen, cleaning the place and serving the food to the customers. Even with big orders coming in, the restaurant would not get affected because they are prepared.
- Through the table ordering system, the restaurant could have more accurate data for their attention. Sales information is neatly in order and the owner could access it anywhere anytime. Any small mistakes in the number could spot easily through the system.
- The system also helps the restaurant in managing inventory. With accurate in and out orders, the system easily captures the most used ingredients in the month or week. Restaurants would not have more food waste!
The table ordering system also provides the QR code designed for each table in the restaurants. This will help to not confuse the worker about the table order, especially if it is a big order. No more confusion and more efficiency in the restaurant’s serving. Happy customers are all restaurants wanted.
Conclusion
To enhance the customer experience in restaurants in Malaysia, a table ordering system in Malaysia is needed system. Improvement of restaurant services needs to be done for everyone to live harmoniously. Get the table ordering system for your restaurant now!